Frequently asked questions
When will my order be delivered?
Your order will be initiated and processed immediately upon purchase. Shipping times will vary depending on product, destination and shipping method. You will receive an e-mail after ordering with more information about the delivery.
Can I return my product?
Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
I would like to speak with the customer service. How can I get in touch?
You can email at SustainWiseSupplyCo@gmail.com. We will answer your email within 24 hours.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel.
Where is SustainWise Supply Co. located?
We are currently located in Tampa, Florida.